– Conflict Resolution Skills Empower Nurses to Show Leadership to Achieve Positive Patient Outcomes –
AURORA, Colo. – September 22, 2015 – American Sentinel University’s healthcare blog, ‘The Sentinel Watch,’ launched a new four-part blog series: ‘Conflict in the Workplace: Bullying’. The series profiles the roots of conflict in nursing and the best ways to effectively manage conflict resolution in the workplace and achieve positive outcomes.
There is a saying in the nursing profession that nurses “eat their young” – how veteran nurses are said to treat their younger colleagues – sometimes called lateral violence or horizontal bullying – and this behavior is in direct opposition to the foundation of nursing.
Nursing is based on collaborative relationships between nurses and other healthcare professionals. The way nurses maintain relationships and resolve conflicts are two of the most important skills in nursing today.
“While we like to think that nurse bullying isn’t happening – it is a major issue, both in nurse satisfaction, and patient safety. Advanced education and good leadership skills help prevent this behavior in hospitals and healthcare organizations,” says Elaine Foster, Ph.D., MSN, RN, Associate Dean of American Sentinel’s graduate nursing programs. “Nurse leadership training emphasizes the importance of collaboration and the crucial role that each member of a team plays in making a difference in the lives of patients.”
The ‘Conflict in the Workplace: Bullying’ blog series will run through October 13 and covers such topics as:
- Understanding the source of bullying
- Strategies for managing intergenerational conflict
- Strategies for managing interdisciplinary conflict
- How nurse leaders can effectively manage difficult situations and the role that education plays in conflict resolution
As healthcare organizations continue to move toward team-managed environments, nurses no longer serve on nursing units in subordinate roles. Nurses are finding themselves in new roles as part of a multidisciplinary team improving the overall delivery of care.
“Working to promote a positive work environment and a culture of collaboration and safety illustrates the true professionalism and leadership of our nurses. It’s our goal as nurses to focus opinions and behaviors toward our mission, putting the patient first at all costs,” adds Dr. Foster.
To learn more about nursing conflict resolution skills, visit the ‘Conflict in the Workplace: Bullying’, blog series.
Demonstrating conflict resolution skills is just one way that a nurse can become a leader. Learn how you can empower yourself with an online RN to BSN, MSN, or DNP degree at American Sentinel University.
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About American Sentinel University
American Sentinel University delivers the competitive advantages of accredited online nursing degree programs in nursing, informatics, MBA Health Care, DNP Executive Leadership and DNP Educational Leadership. Its affordable, flexible bachelor’s and master’s nursing degree programs are accredited by the Commission for the Collegiate Nursing Education (CCNE). The DNP program is accredited by the Accreditation Commission for Education in Nursing (ACEN). The university is accredited by the Distance Education Accrediting Commission (DEAC). The Accrediting Commission of DEAC is listed by the U.S. Department of Education as a nationally recognized accrediting agency and is a recognized member of the Council for Higher Education Accreditation.